Online Shipping & Return Policy


Canada Wide Shipping

  • $10 flat rate
  • Free over $200
  • Expect 14-28 days for Canada Wide shipping
  • We ship with Canada Post 

 In-Store Pick Up

  • Free pick up 
  • We will send you an email when order is ready. Please wait til you receive confirmation email before coming to the store. 
  • Please bring original form of payment and photo ID for pick up

Local Delivery

  • Free local delivery within 8km radius
  • We will contact you to to arrange local delivery time. We try to do all our local deliveries within 7 days. 



Items returned within 14 days of the shipment date will receive an exchange for store credit. It will take 4-5 business days to process an Online return once we receive the items back in store. 

Items marked as final sale cannot be returned for an exchange or store credit.


Items must be unworn, unwashed and have all original tags attached. Underwear, personal items, costumes, wigs cannot be returned or exchanged. Please email us at to submit a return request. The customer is responsible for return shipping costs. Once we receive the item in store, we will provide you with equivalent store credit. 

If you are located locally, you may return your item in our store. Stores will not provide cash refunds. Refunds will be processed online, you will receive a gift card in the amount purchased within 4-5 business days.